Downtime for Release 1.99 was 02/15/2023 from 9:00 PM - 11:00 PM (ET). Downtime is to allow for the new version update to be applied to SmartWare
Alerts
Alerts
- An alert will trigger when a new customer is generated via website or call center and there was an issue validating the address.
- Alert will display as "[customer name] was just added and there was an issue validating their address. Please go to customer's page and correct it." Action Button will navigate to the customer record.
Communication
Communication History Screen
- Fixed issue to include the date range of the error that a user opens.
- The grid filters the work order number, email address or phone number from the item that was selected.
Text Messages
- Fixed issue to allow users to send URL links in text messages.
Dispatch
Calendar
- Added feature to display route from technician starting location.
- Setup Franchise > User Define Values > Scheduler > check ‘Start travel logging from Tech Starting Location’
- NOTE: If this is not selected the routing will continue to function as previously.
Material
Parts
- Material > Parts > Edit Part > Options > Global Inventory Search
- Added ‘X’ to close Global Inventory Search
- Added ‘Show All’ to Global Inventory Search
Reorder
- Fixed refresh issue to allow user to navigate through the pages after clicking on the ‘In Stock’ red square.
Setup Franchise
Options > Locations
- When making a location inactive there is a new popup if the location has active parts.
- The user will receive a message ‘Deactivating this location will inactivate all of the parts on this location. Are you sure you want to proceed?’
- Selecting ‘Yes’ will deactivate the location and parts.
- Selecting ‘No’ will return to the location record.
SmartWare Header
Username dropdown > MRA Status Page
- MRA Status Page was added to the Username dropdown. This displays the current Operational System statuses.
Work Order
Scheduler >Bucket Counts for Job Skill
- Fixed an issue with bucket counts where the count was not taking in consideration of Job Skill. Job Skill is now being used when calculating bucket counts.
Work Order
- Fixed an issue that would prevent the Simple Scheduler from loading when a job on the same day didn't have a latitude or longitude selected.