Downtime for Release of 1.72 was 01/06/2021 from 9:00 PM - 11:00 PM (EST). Downtime is to allow for the new version update to be applied to SmartWare
Customer
Customer
- Resolved issue where it was possible to set an inactive address as the address for a new Contact
Dispatch
Dispatch
- Last Call jobs that shows on the Dispatch calendar now show the correct color bar indicator, a dark blue, rather than the dark gray of First Call jobs they were showing before. Remember that with both First Call and Last Call jobs, they aren't actually Scheduled yet and will not show on a technician's iPad even if they're visible on the Dispatch screen; once Scheduled, the color indicator will be simply gray
General
Messaging
- Resolved issue where sending an ad hoc text message to a customer did not work from a number of locations in the system because the "Send" button stayed gray
Material
Purchase Order
- Improved error message when trying to add a part to a purchase order without having selected the part from the type-ahead drop down. A yellow warning message will now appear asking the user to select the part after entering the MFG #
Reports
Reports
- Added new Tech Adjustments report. This report will show the difference between the standard labor and part prices and what the customer was charged on a specific task for a work order. Note that in some cases, the difference is not because the tech or another employee made any changes to the price; things like the Multiple Parts Margin calculator will also result in the customer being charged a different amount than the standard price
Work Order
Payments
- Credit card payments processed in the UI using ePN will now also include the ePN invoice number in the memo line
- Resolved issue where partial refunds of processed credit card payments were prevented by the refund amount field staying locked past the first day. The field will now unlock the day after the payment date. (This fix was released early, in mid-December.)