Downtime for Release of 1.80 was 08/18/2021 from 9:00 PM - 11:00 PM (EDT). Downtime is to allow for the new version update to be applied to SmartWare
Dispatch
Routing
- Resolved issue where the "Accepted" Label would not always appear for the day you are routing for unless you route and accept a future date.
Communication
Phone Monitor
- Resolved issue with RingCentral where phone monitor was not showing when the call was answered and the answered call would not have an extension in the grid.
Work Order
Work Order
- Resolved issue where the WO could not be marked as "Reviewed" due to primary technician not having a default location selected.