Deactivate Old iPad Devices for Employee
The following steps are only needed for employees who have previously had a different iPad device assigned to them and are now receiving a new iPad
- From the SmartWare main menu, select Administrative and then Employees
- The Employees List panel will appear displaying a list of all employees who have been entered in the system
Employees List – results grid
- Click edit button next to the employee’s record you would like to ADD the iPad device too
- The Employee record will load allowing you to view and make changes
Employee- Devices
- From the Employee panel, uncheck the Active flag next to ANY devices that appear listed
- If the employee record shows an active device id, then the technician will not be allowed to register the iPad under their employee account