Reconnecting your QBO to your SmartWare

Reconnecting your QBO to your SmartWare

If you cannot transfer to QBO, please open the accounting menu on the left then click on QuickBooks Setup

 

Then click on the  verify button

If you see this error, you need to reconnect your QBO to your SmartWare: 

Could not connect - authentication error. Please redo the Connect to QuickBooks and re-enter the QBO Token, Secret and Realm ID

 

This is due to credentials needing to be reset for QBO to connect with SmartWare. This occurs every 6 months or so

1. You will FIRST need to login to your QB in the same browser that you have SmartWare open in
2. Then in SmartWare click on Accounting | QuickBooks Setup, and then click on the connect to QuickBooks button. A separate window will open asking you to authorize this connection. Hit authorize to be reconnected
3. After it updates the credentials, you can click on the Verify button on the QuickBooks Setup page to confirm it has been reconnected

Then you can go back to the transfer screen and try again